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3/5

csat response·Jan 10, 2026, 10:00 PM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Response speedof 5 options
Tell us more about your experience
“Helpful agent, but the underlying app issue still hasn't been fixed.”

Properties

Response
Rating
3/5
Comment
Helpful agent, but the underlying app issue still hasn't been fixed.
Responded
Jan 10, 2026, 10:00 PM
Ticket
Ticket
11340213Refund not received
Customer
Customer
Breana Shields
Team member
Team member
Dr. Mandy McLaughlin