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3/5

csat response·Dec 29, 2025, 5:01 PM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
FriendlinessProduct knowledgeof 5 options
Tell us more about your experience
“Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.”

Properties

Response
Rating
3/5
Comment
Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.
Responded
Dec 29, 2025, 5:01 PM
Ticket
Ticket
03419880Klarna / Afterpay split issue
Customer
Customer
Rafael Hamill-Dach
Team member
Team member
Katrina Johns