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3/5

csat response·Jun 21, 2025, 8:38 AM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Response speedof 5 options
Tell us more about your experience
“Got my points back but the agent forgot to ship the replacement.”

Properties

Response
Rating
3/5
Comment
Got my points back but the agent forgot to ship the replacement.
Responded
Jun 21, 2025, 8:38 AM
Ticket
Ticket
90759103Loyalty points not posting
Customer
Customer
Ray Armstrong
Team member
Team member
Garth Dooley