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1/5

csat response·Feb 18, 2026, 8:16 AM

Survey answers

How satisfied were you with how we handled your request?
1/5
Where did we do well?
Response speedCommunicationof 5 options
Tell us more about your experience
“Charged me twice and the agent said it would take 14 business days to refund. Outrageous.”

Properties

Response
Rating
1/5
Comment
Charged me twice and the agent said it would take 14 business days to refund. Outrageous.
Responded
Feb 18, 2026, 8:16 AM
Ticket
Ticket
61625862BOPIS pickup not ready
Customer
Customer
Tim Hand
Team member
Team member
Katrina Johns