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2/5

csat response·Jan 12, 2026, 4:45 AM

Survey answers

How satisfied were you with how we handled your request?
2/5
Where did we do well?
Product knowledgeCommunicationof 5 options
Tell us more about your experience
“Customer service has gone downhill. Used to love this brand.”

Properties

Response
Rating
2/5
Comment
Customer service has gone downhill. Used to love this brand.
Responded
Jan 12, 2026, 4:45 AM
Ticket
Ticket
12167138App crashes at checkout
Customer
Customer
Jodi Homenick
Team member
Team member
Katrina Johns