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4/5

csat response·Aug 30, 2025, 2:20 PM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
FriendlinessResponse speedProduct knowledgeof 5 options
Tell us more about your experience
“Decent. The reply was helpful but I had to ask twice to confirm the refund timing.”

Properties

Response
Rating
4/5
Comment
Decent. The reply was helpful but I had to ask twice to confirm the refund timing.
Responded
Aug 30, 2025, 2:20 PM
Ticket
Ticket
08741783Loyalty points not posting
Customer
Customer
Stanford White
Team member
Team member
Tommy Kuvalis