5/5

csat response·Mar 20, 2026, 4:47 PM

Survey answers

How was your chat with our Beauty Advisor?

5/5

What could we have done differently?

“App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.”

Properties

Rating: 5/5
Comment: App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.
Responded: Mar 20, 2026, 4:47 PM
Ticket: 37378116Wrong shade sent
Customer: Marion Hermiston
Team member: Katrina Johns