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Responses4/5

4/5

csat response·Sep 30, 2025, 8:20 AM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
CommunicationProduct knowledgeFollow-throughof 5 options
Tell us more about your experience
“Decent. The reply was helpful but I had to ask twice to confirm the refund timing.”

Properties

Response
Rating
4/5
Comment
Decent. The reply was helpful but I had to ask twice to confirm the refund timing.
Responded
Sep 30, 2025, 8:20 AM
Ticket
Ticket
22532211Foundation match help
Customer
Customer
Tonya Streich
Team member
Team member
Darryl Jacobi