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Responses4/5

4/5

custom response·Feb 18, 2026, 11:01 AM

Survey answers

Which areas should Bloom invest in next year?
Better in-app personalization and Beauty Advisor matchingRicher Insider rewards and birthday perksCleaner sustainability and packaging storyof 5 options
How important is virtual try-on to your shopping experience?
4/5
What's missing from Bloom for you?
“Make the chat agents actually empowered to make refund decisions.”

Properties

Response
Rating
4/5
Comment
Make the chat agents actually empowered to make refund decisions.
Responded
Feb 18, 2026, 11:01 AM
Ticket
Ticket
25074506Item authenticity concern
Customer
Customer
Lester Sipes
Team member
Team member
Steve O'Conner