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2/5

csat response·Feb 11, 2026, 6:37 PM

Survey answers

How satisfied were you with how we handled your request?
2/5
Where did we do well?
Product knowledgeof 5 options
Tell us more about your experience
“Tried to charge me a restocking fee on a product they sent in the wrong color.”

Properties

Response
Rating
2/5
Comment
Tried to charge me a restocking fee on a product they sent in the wrong color.
Responded
Feb 11, 2026, 6:37 PM
Ticket
Ticket
09645053Return after 30-day window
Customer
Customer
Mark Schroeder
Team member
Team member
Steve O'Conner