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Tickets20823141

Discount code not working

External ID: 20823141

Survey response

3/5

“Agent was polite but couldn't actually fix the loyalty points issue.”

Properties

Ticket
External ID
20823141
Subject
Discount code not working
Status
Solved
Priority
High
Channel
Email
Tags
—
Resolution
2h
QA
—
Signals
—
Created
Feb 7, 2026
Closed
-
Customer
Customer
Khalid Kirlin
Company
—
Team member
Assigned to
Eula McKenzie
Response
Survey state
●Responded
Response
3/5