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Tickets09679093

App crashes at checkout

External ID: 09679093

Survey response

5/5

“Tapped through the app and had my replacement on the way in 30 seconds.”

Properties

Ticket
External ID
09679093
Subject
App crashes at checkout
Status
Closed
Priority
High
Channel
Chat
Tags
shade-matchgift-card
Resolution
2h
QA
—
Signals
—
Created
Jan 31, 2026
Closed
Feb 7, 2026
Customer
Customer
Marisa Reynolds
Company
—
Team member
Assigned to
Julie Hodkiewicz
Response
Survey state
●Responded
Response
5/5