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CustomersMarisa Reynolds

Marisa Reynolds

adelia.blick99@yahoo.com
Tickets38Responses12
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
94390174Order arrived damagedClosedNormalMarisa Reynolds—Tommy KuvalisEmail
shippingapprefund
20h○Sent, no reply———May 11, 2026May 15, 2026
51779769Pro discount enrollmentSolvedLowMarisa Reynolds—Julie HodkiewiczPhone
influencergift-card
1d 10h○Sent, no reply———Apr 10, 2026-
87596529Discount code not workingClosedHighMarisa Reynolds—Mr. Cade SengerChat
fragrancedamaged
1h●Responded10/11——Mar 28, 2026Mar 31, 2026
14505079Order arrived damagedSolvedNormalMarisa Reynolds—Amely PacochaEmail
shipping
7h●Responded10/11——Feb 28, 2026-
75891411Where is my order?SolvedNormalMarisa Reynolds—Oscar O'HaraEmail—6h○Sent, no reply———Feb 27, 2026-
41176793Question about product ingredientsClosedHighMarisa Reynolds—Lily RaynorChat
refundbopissamples
21h○Sent, no reply———Feb 19, 2026Feb 24, 2026
94286700Influencer code not workingSolvedLowMarisa Reynolds—Lily RaynorPhone
vipgift-card
1h○Sent, no reply———Feb 17, 2026-
09679093App crashes at checkoutClosedHighMarisa Reynolds—Julie HodkiewiczChat
shade-matchgift-card
2h●Responded5/5——Jan 31, 2026Feb 7, 2026
00446227Wrong shade sentSolvedLowMarisa Reynolds—Lily RaynorEmail—13h●Responded3/5——Dec 31, 2025-
85294149Address change after shippingClosedNormalMarisa Reynolds—Eula McKenzieChat
bopisvip
19h●Responded9/11——Dec 26, 2025Jan 3, 2026
78792951Gift card balance questionSolvedNormalMarisa Reynolds—Julie HodkiewiczSocial
influencerbopisvip
2h⊘Not fired———Dec 24, 2025-
93726148Klarna / Afterpay split issueSolvedNormalMarisa Reynolds—Mr. Skyla TrantowEmail
apployalty
21h●Responded9/11——Dec 19, 2025-
46568520Cancel order requestSolvedLowMarisa Reynolds—Chaz RennerSocial
returns
5h⊘Not fired———Dec 13, 2025-
42245916Foundation match helpClosedNormalMarisa Reynolds—Mr. Lonie HudsonEmail
wholesaleloyaltydamaged
6h○Sent, no reply———Dec 12, 2025Dec 18, 2025
83647472Allergic reaction concernClosedNormalMarisa Reynolds—Yazmin JastEmail
vip
22h○Sent, no reply———Dec 7, 2025Dec 12, 2025
44287062Shipping cost questionSolvedNormalMarisa Reynolds—Katrina JohnsEmail
shippingwholesaledamaged
1d 1h○Sent, no reply———Dec 2, 2025-
15587061Price match requestSolvedNormalMarisa Reynolds—Katrina JohnsEmail
bopis
6h●Responded5/5——Nov 2, 2025-
10994107Question about product ingredientsSolvedLowMarisa Reynolds—Mr. Cade SengerEmail
returnsloyaltyinfluencer
2h○Sent, no reply———Oct 23, 2025-
88382351Wrong shade sentSolvedNormalMarisa Reynolds—Kip Schroeder IVChat
refundvipbopis
18h○Sent, no reply———Oct 22, 2025-
17217403Missing items in shipmentOpenNormalMarisa Reynolds—Lily RaynorEmail—-—Skipped———Oct 13, 2025-
26279512Order arrived damagedSolvedNormalMarisa Reynolds—Ignatius CummerataEmail—2h●Responded5/5——Oct 9, 2025-
75200909Store experience feedbackSolvedUrgentMarisa Reynolds—Jacklyn DareEmail
shade-match
1d⊘Not fired———Sep 22, 2025-
78339103BOPIS order cancelled at storeSolvedNormalMarisa Reynolds—Katrina JohnsChat
influencer
23h○Sent, no reply———Sep 13, 2025-
33591125App crashes at checkoutClosedLowMarisa Reynolds—Oscar O'HaraEmail
shippingbopis
1d 3h○Sent, no reply———Sep 12, 2025Sep 20, 2025
25894851Price match requestSolvedHighMarisa Reynolds—Amely PacochaEmail
vipreturnsbopis
2d 6h●Responded4/5——Sep 8, 2025-
58393721Cancel order requestSolvedLowMarisa Reynolds—Tommy KuvalisEmail—6d●Responded3/5——Sep 5, 2025-
50469940Store experience feedbackSolvedNormalMarisa Reynolds—Amely PacochaEmail—10h○Sent, no reply———Aug 29, 2025-
53939405Address change after shippingClosedNormalMarisa Reynolds—Steve O'ConnerEmail—2h○Sent, no reply———Aug 6, 2025Aug 7, 2025
22927460Refund not receivedSolvedLowMarisa Reynolds—Darryl JacobiChat
shade-matchdamagedrefund
1d⊘Not fired———Jul 25, 2025-
24402132Klarna / Afterpay split issueSolvedNormalMarisa Reynolds—Chaz RennerEmail
vipreturnswholesale
3h●Responded10/11——Jul 7, 2025-
32818477Address change after shippingPendingNormalMarisa Reynolds—Kip Schroeder IVEmail
wholesalebopisgift-card
-—Skipped———Jul 6, 2025-
63024651Lost package follow-upSolvedLowMarisa Reynolds—Jacklyn DareChat—8h○Sent, no reply———Jul 4, 2025-
82375494Missing samples in orderClosedLowMarisa Reynolds—Mr. Cade SengerEmail
wholesaleloyalty
5h●Responded1/11——Jun 17, 2025Jun 18, 2025
42343275Missing items in shipmentSolvedNormalMarisa Reynolds—Darryl JacobiEmail
fragrancevipinfluencer
3d○Sent, no reply———Jun 13, 2025-
04647580Order arrived damagedSolvedNormalMarisa Reynolds—Julie HodkiewiczPhone
bopisgift-card
1h○Sent, no reply———Jun 4, 2025-
98552733Order arrived damagedSolvedNormalMarisa Reynolds—Faith HilllChat
samplesvip
12h○Sent, no reply———May 28, 2025-
48297397Influencer code not workingSolvedUrgentMarisa Reynolds—Steve O'ConnerEmail
shade-matchreturnsbopis
7h○Sent, no reply———May 25, 2025-
12001886Address change after shippingClosedNormalMarisa Reynolds—Kip Schroeder IVEmail
vip
21h○Sent, no reply———May 24, 2025May 31, 2025
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Properties

Customer
Name
Marisa Reynolds
Email
adelia.blick99@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
6,357
Lifetime spend
402
Last purchase
Apr 24, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
sensitivity, dullness, hyperpigmentation
Allergies / restrictions
sulfate-free
Favorite brands
—
YTD spend
2,710
App installed
No
App last opened
May 9, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
18
Total orders
10
Preferred category
—
Tickets
Tickets
38
Last seen
May 11, 2026
Responses
Avg rating
6.17