Marisa Reynolds
adelia.blick99@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 87596529Discount code not working | Marisa Reynolds |  Mr. Cade Senger | Mar 30, 2026, 10:33 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 14505079Order arrived damaged | Marisa Reynolds |  Amely Pacocha | Mar 1, 2026, 12:40 PM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 09679093App crashes at checkout | Marisa Reynolds |  Julie Hodkiewicz | Feb 1, 2026, 12:09 PM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 00446227Wrong shade sent | Marisa Reynolds |  Lily Raynor | Jan 1, 2026, 1:57 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 85294149Address change after shipping | Marisa Reynolds |  Eula McKenzie | Dec 28, 2025, 12:18 PM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 93726148Klarna / Afterpay split issue | Marisa Reynolds |  Mr. Skyla Trantow | Dec 20, 2025, 9:19 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 15587061Price match request | Marisa Reynolds |  Katrina Johns | Nov 3, 2025, 4:31 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 26279512Order arrived damaged | Marisa Reynolds |  Ignatius Cummerata | Oct 10, 2025, 7:27 PM |
| 3/5 | Took two days of back-and-forth to get a return label. | 58393721Cancel order request | Marisa Reynolds |  Tommy Kuvalis | Sep 13, 2025, 6:48 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 25894851Price match request | Marisa Reynolds | Amely Pacocha | Sep 10, 2025, 11:22 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 24402132Klarna / Afterpay split issue | Marisa Reynolds |  Chaz Renner | Jul 8, 2025, 11:43 AM |
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 82375494Missing samples in order | Marisa Reynolds | Mr. Cade Senger | Jun 19, 2025, 10:26 AM |