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Tickets28589570

Gift card balance question

External ID: 28589570

Survey response

3/5

“Helpful agent, but the underlying app issue still hasn't been fixed.”

Properties

Ticket
External ID
28589570
Subject
Gift card balance question
Status
Solved
Priority
High
Channel
Chat
Tags
refundloyalty
Resolution
17h
QA
—
Signals
—
Created
Feb 12, 2026
Closed
-
Customer
Customer
Misty Douglas
Company
—
Team member
Assigned to
Garth Dooley
Response
Survey state
●Responded
Response
3/5