Misty Douglas
jeannette.stracke66@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10770807 | Missing samples in order | Closed | Normal | Misty Douglas | — |  Mr. Skyla Trantow | Social | app | 1h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 5, 2026 |
| 06597759 | Shipping cost question | Solved | Normal | Misty Douglas | — |  Steve O'Conner | Chat | influencersamplesgift-card | 6h | ⊘Not fired | — | — | — | Apr 21, 2026 | - |
| 02396836 | Address change after shipping | Solved | Normal | Misty Douglas | — |  Julie Hodkiewicz | — | 2d 15h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |
| 78167531 | Klarna / Afterpay split issue | Solved | Normal | Misty Douglas | — |  Oscar O'Hara | wholesaleapp | 15h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 01311795 | Missing samples in order | Solved | Normal | Misty Douglas | — |  Kaela Friesen | Chat | vip | 4h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 54007858 | App login problem | Solved | Normal | Misty Douglas | — |  Tommy Kuvalis | refundappgift-card | 12h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 78022109 | Klarna / Afterpay split issue | Solved | Normal | Misty Douglas | — |  Mr. Eliza Gerhold IV | Social | influencer | 2h | ⊘Not fired | — | — | — | Apr 6, 2026 | - |
| 33862194 | Birthday gift not received | Open | Urgent | Misty Douglas | — |  Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Apr 3, 2026 | - |
| 81312948 | Allergic reaction concern | Solved | Normal | Misty Douglas | — |  Lily Raynor | — | 3d | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 97648940 | Price match request | Solved | Normal | Misty Douglas | — |  Amely Pacocha | — | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 71344149 | Klarna / Afterpay split issue | Solved | Normal | Misty Douglas | — |  Mr. Lonie Hudson | Chat | gift-cardwholesale | 1d 2h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 75088063 | Order arrived damaged | Solved | Normal | Misty Douglas | — |  Leonard Waters-Howell | — | 6h | ●Responded | 2/5 | — | — | Feb 20, 2026 | - | |
| 08638975 | Missing samples in order | Closed | Low | Misty Douglas | — |  Kip Schroeder IV | Chat | refundreturnsdamaged | 13h | ⊘Not fired | — | — | — | Feb 19, 2026 | Feb 25, 2026 |
| 14849599 | Cancel subscription / Auto-replenish | Closed | Normal | Misty Douglas | — |  Mr. Cade Senger | Chat | refund | 3d | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 22, 2026 |
| 28589570 | Gift card balance question | Solved | High | Misty Douglas | — |  Garth Dooley | Chat | refundloyalty | 17h | ●Responded | 3/5 | — | — | Feb 12, 2026 | - |
| 80737671 | Foundation match help | Closed | Low | Misty Douglas | — | Kaela Friesen | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 8, 2026 |
| 77882395 | Item authenticity concern | Solved | Normal | Misty Douglas | — | Mr. Lonie Hudson | Chat | — | 15h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 87679557 | Foundation match help | Solved | Low | Misty Douglas | — |  Katrina Johns | damagedreturnsinfluencer | 23h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 49941574 | Missing items in shipment | Solved | High | Misty Douglas | — | Lily Raynor | returnsshade-matchwholesale | 20h | ●Responded | 9/11 | — | — | Dec 12, 2025 | - | |
| 34343261 | Gift card balance question | Solved | Normal | Misty Douglas | — | Lily Raynor | gift-cardfragrance | 4h | ●Responded | 4/5 | — | — | Nov 29, 2025 | - | |
| 55174728 | Gift card balance question | Solved | Normal | Misty Douglas | — | Garth Dooley | Chat | — | 6h | ●Responded | 4/5 | — | — | Nov 24, 2025 | - |
| 38385535 | Refund not received | Solved | Low | Misty Douglas | — | Mr. Lonie Hudson | — | 2d 6h | ●Responded | 4/5 | — | — | Nov 18, 2025 | - | |
| 37346034 | Address change after shipping | Solved | Urgent | Misty Douglas | — | Amely Pacocha | — | 1d | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 87046523 | Birthday gift not received | Solved | Normal | Misty Douglas | — | Tommy Kuvalis | influencer | 1d 19h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 60518113 | Item authenticity concern | Open | Normal | Misty Douglas | — | Darryl Jacobi | Chat | damaged | - | —Skipped | — | — | — | Oct 6, 2025 | - |
| 15914036 | Cancel subscription / Auto-replenish | Closed | High | Misty Douglas | — |  Chaz Renner | Chat | influencersamples | 2d 1h | ●Responded | 3/5 | — | — | Sep 30, 2025 | Oct 7, 2025 |
| 72605480 | Birthday gift not received | Closed | High | Misty Douglas | — | Leonard Waters-Howell | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 20, 2025 |
| 10820400 | Store experience feedback | Solved | Low | Misty Douglas | — |  Jacklyn Dare | — | 3h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 31782264 | Pro discount enrollment | Solved | Normal | Misty Douglas | — | Julie Hodkiewicz | Phone | refundsamplesshade-match | 16h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 23416910 | Gift card balance question | Solved | Normal | Misty Douglas | — |  Eula McKenzie | Phone | — | 3h | ●Responded | 3/5 | — | — | Sep 15, 2025 | - |
| 30780919 | Price match request | Solved | High | Misty Douglas | — | Tommy Kuvalis | — | 3h | ⊘Not fired | — | — | — | Sep 12, 2025 | - | |
| 84954770 | Missing samples in order | Closed | High | Misty Douglas | — | Garth Dooley | Chat | — | 14h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 28, 2025 |
| 05389181 | Cancel order request | Closed | Normal | Misty Douglas | — | Leonard Waters-Howell | bopis | 3h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 77526617 | App crashes at checkout | Solved | High | Misty Douglas | — | Kaela Friesen | Chat | damaged | 1d 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 49474186 | Wrong shade sent | Closed | Low | Misty Douglas | — |  Vilma Gusikowski | refund | 4h | ●Responded | 2/5 | — | — | Aug 13, 2025 | Aug 18, 2025 | |
| 51335327 | Return after 30-day window | Closed | Normal | Misty Douglas | — | Oscar O'Hara | shippingsamples | 6h | ⊘Not fired | — | — | — | Aug 5, 2025 | Aug 10, 2025 | |
| 77329575 | Gift card balance question | Solved | Normal | Misty Douglas | — | Chaz Renner | returnswholesaleshipping | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 19949895 | Klarna / Afterpay split issue | Closed | Low | Misty Douglas | — | Jacklyn Dare | bopis | 22h | ●Responded | 5/5 | — | — | Jul 22, 2025 | Jul 24, 2025 | |
| 37427906 | Cancel order request | Solved | Normal | Misty Douglas | — | Mr. Eliza Gerhold IV | shade-matchshipping | 3h | ⊘Not fired | — | — | — | Jul 22, 2025 | - | |
| 19353339 | Cancel order request | Solved | Normal | Misty Douglas | — |  Ignatius Cummerata | Social | shade-matchrefundfragrance | 5h | ⊘Not fired | — | — | — | Jun 22, 2025 | - |
| 45923550 | Item authenticity concern | Solved | Normal | Misty Douglas | — | Garth Dooley | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 53799011 | Missing samples in order | Pending | Normal | Misty Douglas | — | Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Jun 15, 2025 | - | |
| 63727190 | Gift card balance question | Pending | Low | Misty Douglas | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 33080828 | Order arrived damaged | Solved | Normal | Misty Douglas | — |  Yazmin Jast | Phone | — | 5h | ●Responded | 2/5 | — | — | Jun 2, 2025 | - |
| 92116897 | App login problem | Solved | Normal | Misty Douglas | — | Lily Raynor | loyaltyshade-matchdamaged | 8d 3h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 60535557 | App crashes at checkout | Solved | Normal | Misty Douglas | — | Darryl Jacobi | shippingloyalty | 18h | ○Sent, no reply | — | — | — | May 27, 2025 | - |