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Tickets25688609

Loyalty points not posting

External ID: 25688609

Survey response

3/5

“Helpful agent, but the underlying app issue still hasn't been fixed.”

Properties

Ticket
External ID
25688609
Subject
Loyalty points not posting
Status
Closed
Priority
Normal
Channel
Email
Tags
—
Resolution
20h
QA
—
Signals
—
Created
Jul 28, 2025
Closed
Aug 1, 2025
Customer
Customer
Brittany Tromp
Company
—
Team member
Assigned to
Faith Hilll
Response
Survey state
●Responded
Response
3/5