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Tickets46705949

Loyalty points not posting

External ID: 46705949

Survey response

3/5

“Took some effort. Had to escalate to a manager to override the return window.”

Properties

Ticket
External ID
46705949
Subject
Loyalty points not posting
Status
Closed
Priority
Normal
Channel
Email
Tags
bopis
Resolution
6h
QA
—
Signals
—
Created
Jan 18, 2026
Closed
Jan 25, 2026
Customer
Customer
Jany Tromp-Monahan
Company
—
Team member
Assigned to
Dr. Mandy McLaughlin
Response
Survey state
●Responded
Response
3/5