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Tickets92780509

Loyalty points not posting

External ID: 92780509

Survey response

3/5

“Helpful agent, but the underlying app issue still hasn't been fixed.”

Properties

Ticket
External ID
92780509
Subject
Loyalty points not posting
Status
Closed
Priority
Urgent
Channel
Phone
Tags
gift-cardappsamples
Resolution
2d 19h
QA
—
Signals
—
Created
Feb 24, 2026
Closed
Mar 4, 2026
Customer
Customer
Lacy Jerde
Company
—
Team member
Assigned to
Ignatius Cummerata
Response
Survey state
●Responded
Response
3/5