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Tickets68031013

Insider tier issue

External ID: 68031013

Survey response

3/5

“Make the chat agents actually empowered to make refund decisions.”

Properties

Ticket
External ID
68031013
Subject
Insider tier issue
Status
Solved
Priority
Normal
Channel
Chat
Tags
loyaltyshade-match
Resolution
16h
QA
—
Signals
—
Created
May 12, 2026
Closed
-
Customer
Customer
Vernice Macejkovic
Company
—
Team member
Assigned to
Lily Raynor
Response
Survey state
●Responded
Response
3/5