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Tickets18622558

Lost package follow-up

External ID: 18622558

Survey response

4/5

“Mostly happy. Replacement product was sent but in the wrong shade initially.”

Properties

Ticket
External ID
18622558
Subject
Lost package follow-up
Status
Closed
Priority
High
Channel
Email
Tags
loyaltydamaged
Resolution
2d 19h
QA
—
Signals
—
Created
Jan 8, 2026
Closed
Jan 18, 2026
Customer
Customer
Braulio Schumm
Company
—
Team member
Assigned to
Yazmin Jast
Response
Survey state
●Responded
Response
4/5