Ashlynn Zulauf
keeley_kuhlman48@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 46297598Pro discount enrollment | May 22, 2026, 12:50 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 35076701Lost package follow-up | May 7, 2026, 7:51 AM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 17051899Cancel subscription / Auto-replenish | May 4, 2026, 10:14 AM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 88916574Where is my order? | Apr 29, 2026, 5:15 AM | ||
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 05106505Allergic reaction concern | Feb 23, 2026, 1:32 PM | ||
| 1/5 | App crashed three times during signup. | 93830103Item authenticity concern | Dec 14, 2025, 8:26 AM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 76558327Klarna / Afterpay split issue | Nov 23, 2025, 12:48 PM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 33950129Wrong shade sent | Nov 22, 2025, 7:31 PM | ||
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 06693503Order arrived damaged | Oct 8, 2025, 8:03 PM | ||
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 89075473Refund not received | Sep 25, 2025, 4:35 AM | ||
| 3/5 | Took two days of back-and-forth to get a return label. | 94191766Insider tier issue | Jun 15, 2025, 7:05 PM |