Ashlynn Zulauf
keeley_kuhlman48@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46297598 | Pro discount enrollment | Solved | Normal | — | shade-matchinfluencer | 5h | ●Responded | 3/5 | — | — | May 21, 2026 | - | |||
| 57005531 | Lost package follow-up | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | May 10, 2026 | |||
| 20309336 | Gift card balance question | Closed | Normal | — | wholesale | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | |||
| 35076701 | Lost package follow-up | Solved | Normal | — | Phone | wholesalevip | 2h | ●Responded | 5/5 | — | — | May 6, 2026 | - | ||
| 54847670 | Shipping cost question | Solved | High | — | Chat | damagedvipreturns | 5h | ⊘Not fired | — | — | — | May 1, 2026 | - | ||
| 88916574 | Where is my order? | Solved | Normal | — | — | 10h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - | |||
| 17051899 | Cancel subscription / Auto-replenish | Solved | Low | — | — | 6d 9h | ●Responded | 3/5 | — | — | Apr 27, 2026 | - | |||
| 44765466 | Lost package follow-up | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 86643895 | Discount code not working | Pending | High | — | — | - | —Skipped | — | — | — | Apr 17, 2026 | - | |||
| 26410897 | BOPIS order cancelled at store | Solved | Normal | — | Chat | gift-cardinfluencershipping | 9h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | ||
| 42928330 | Allergic reaction concern | Solved | Normal | — | Chat | damagedrefundbopis | 5d 7h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | ||
| 05106505 | Allergic reaction concern | Closed | Normal | — | Chat | — | 12h | ●Responded | 2/5 | — | — | Feb 22, 2026 | Feb 24, 2026 | ||
| 39983894 | Lost package follow-up | Closed | Urgent | — | wholesalegift-card | 6h | ⊘Not fired | — | — | — | Feb 1, 2026 | Feb 4, 2026 | |||
| 28578376 | Refund not received | Closed | Low | — | shipping | 1d 12h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 31, 2026 | |||
| 54523657 | BOPIS pickup not ready | Closed | Normal | — | influencershippinggift-card | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 24, 2026 | |||
| 97157646 | Address change after shipping | Pending | Normal | — | shade-match | - | —Skipped | — | — | — | Jan 12, 2026 | - | |||
| 44392277 | Where is my order? | Closed | Normal | — | refundshippingfragrance | 9h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 | |||
| 25062687 | Wholesale order question | Closed | Low | — | Chat | refundsamplesshade-match | 14h | ⊘Not fired | — | — | — | Dec 23, 2025 | Dec 25, 2025 | ||
| 44051107 | Discount code not working | Solved | Normal | — | damaged | 9h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 93830103 | Item authenticity concern | Solved | Normal | — | samples | 8d 17h | ●Responded | 1/5 | — | — | Dec 5, 2025 | - | |||
| 76558327 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | — | 4h | ●Responded | 10/11 | — | — | Nov 22, 2025 | Nov 26, 2025 | ||
| 33950129 | Wrong shade sent | Solved | Normal | — | Chat | influencerwholesale | 8h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | ||
| 01314009 | Price match request | Closed | Low | — | Social | samplesshade-matchgift-card | 12h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 12, 2025 | ||
| 41974867 | BOPIS pickup not ready | Pending | Normal | — | influencerfragrancedamaged | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 06693503 | Order arrived damaged | Solved | Normal | — | vipgift-cardfragrance | 2d 9h | ●Responded | 3/5 | — | — | Oct 5, 2025 | - | |||
| 43868779 | Foundation match help | Closed | High | — | — | 2d | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |||
| 61017112 | Influencer code not working | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 | |||
| 89075473 | Refund not received | Closed | Low | — | influencersamples | 15h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |||
| 29835782 | BOPIS pickup not ready | Solved | Urgent | — | loyaltysamples | 5h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 76832350 | Klarna / Afterpay split issue | Solved | Normal | — | — | 15h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |||
| 13386563 | Cancel order request | Closed | Urgent | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 18, 2025 | ||
| 62457276 | Insider tier issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Aug 13, 2025 | - | |||
| 52664887 | Return after 30-day window | Solved | High | — | Phone | returnsapp | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 04766905 | Loyalty points not posting | Solved | High | — | samples | 2d 21h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 09135828 | BOPIS pickup not ready | Solved | High | — | Chat | app | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 55524717 | Order arrived damaged | Closed | Normal | — | influencerloyalty | 16h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 4, 2025 | |||
| 13190436 | Question about product ingredients | Pending | Normal | — | Social | gift-cardshade-match | - | —Skipped | — | — | — | Jun 20, 2025 | - | ||
| 29433273 | BOPIS pickup not ready | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 20, 2025 | - | |||
| 45839903 | Cancel subscription / Auto-replenish | Solved | High | — | influencerdamaged | 19h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 28364003 | Birthday gift not received | Solved | Normal | — | influencer | 21h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |||
| 94191766 | Insider tier issue | Solved | High | — | — | 4d 1h | ●Responded | 3/5 | — | — | Jun 11, 2025 | - | |||
| 12922963 | Item authenticity concern | Solved | Urgent | — | Chat | samplesbopisvip | 10h | ○Sent, no reply | — | — | — | May 29, 2025 | - | ||
| 52520223 | Order arrived damaged | Solved | Normal | — | vipshade-matchbopis | 8d 11h | ○Sent, no reply | — | — | — | May 26, 2025 | - |