Francesca Deckow DVM
bernice.hickle86@gmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 62806429Where is my order? | Francesca Deckow DVM |  Julie Hodkiewicz | Feb 5, 2026, 8:05 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 23567266Shipping cost question | Francesca Deckow DVM |  Mr. Cade Senger | Dec 4, 2025, 10:44 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 70030987Return after 30-day window | Francesca Deckow DVM |  Darryl Jacobi | Nov 16, 2025, 8:55 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 27999910Discount code not working | Francesca Deckow DVM |  Chaz Renner | Oct 16, 2025, 7:08 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 52448864Gift card balance question | Francesca Deckow DVM |  Amely Pacocha | Jul 16, 2025, 6:05 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 30866988Allergic reaction concern | Francesca Deckow DVM |  Garth Dooley | Jul 12, 2025, 9:47 AM |