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CustomersNadine Gleason

Nadine Gleason

adrianna.lueilwitz@gmail.com
Tickets28Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Got my points back but the agent forgot to ship the replacement.88156620Wrong shade sentNadine GleasonMr. Skyla TrantowMay 21, 2026, 10:44 PM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.67064836App login problemNadine GleasonVilma GusikowskiFeb 26, 2026, 5:47 PM
4/5Helpful, but the hold music in the phone queue was rough.99938769Discount code not workingNadine GleasonKatrina JohnsJan 7, 2026, 5:34 AM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.67572201Influencer code not workingNadine GleasonChaz RennerNov 20, 2025, 7:49 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.42996718Price match requestNadine GleasonMr. Cade SengerNov 9, 2025, 6:42 AM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.97210679Restock alert for backorderNadine GleasonDr. Mandy McLaughlinOct 5, 2025, 10:23 AM
2/5Frustrating. Had to repeat my issue four times to three different agents.76389415Order arrived damagedNadine GleasonJulie HodkiewiczSep 1, 2025, 4:11 PM
4/5Got my refund eventually. Communication could have been a touch clearer.53807714Question about product ingredientsNadine GleasonYazmin JastJul 1, 2025, 1:36 AM
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Properties

Customer
Name
Nadine Gleason
Email
adrianna.lueilwitz@gmail.com
Loyalty tier
Elite
Company
—
Skin type
dry
Loyalty points
3,956
Lifetime spend
8,721
Last purchase
Mar 6, 2026
Skin tone
tan
Foundation shade
45W
Skin concerns
anti-aging, fine-lines, hyperpigmentation
Allergies / restrictions
paraben-free
Favorite brands
—
YTD spend
462
App installed
Yes
App last opened
May 1, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
195
Total orders
10
Preferred category
makeup
Tickets
Tickets
28
Last seen
May 19, 2026
Responses
Avg rating
4.75