Nadine Gleason
adrianna.lueilwitz@gmail.com
Showing 1 - 28 of 28
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 88156620 | Wrong shade sent | Solved | Normal | — | — | 1d 11h | ●Responded | 3/5 | — | — | May 19, 2026 | - | |||
| 88654635 | Foundation match help | Solved | Normal | — | fragrance | 23h | ⊘Not fired | — | — | — | May 7, 2026 | - | |||
| 29610872 | Foundation match help | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | ||
| 67452635 | Restock alert for backorder | Closed | High | — | Chat | loyaltygift-card | 12h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 9, 2026 | ||
| 03162212 | BOPIS pickup not ready | Solved | Normal | — | refund | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |||
| 60257039 | Birthday gift not received | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | ||
| 13824842 | Order arrived damaged | Closed | Normal | — | Chat | app | 9d 4h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 12, 2026 | ||
| 67064836 | App login problem | Solved | Normal | — | returns | 11h | ●Responded | 5/5 | — | — | Feb 25, 2026 | - | |||
| 32082996 | Insider tier issue | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 9, 2026 | - | ||
| 99938769 | Discount code not working | Solved | Normal | — | — | 13h | ●Responded | 4/5 | — | — | Jan 6, 2026 | - | |||
| 89680214 | Price match request | Solved | Normal | — | Chat | refundreturns | 4h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 68837900 | Missing samples in order | Pending | Low | — | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | |||
| 83261147 | Foundation match help | Open | Normal | — | — | - | —Skipped | — | — | — | Dec 16, 2025 | - | |||
| 67572201 | Influencer code not working | Solved | Normal | — | Phone | — | 10h | ●Responded | 5/5 | — | — | Nov 19, 2025 | - | ||
| 42996718 | Price match request | Closed | Normal | — | Chat | bopisrefundfragrance | 6h | ●Responded | 10/11 | — | — | Nov 8, 2025 | Nov 14, 2025 | ||
| 93155876 | Item authenticity concern | Solved | Low | — | influencer | 2h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |||
| 00295885 | Address change after shipping | Solved | Normal | — | shipping | 18h | ⊘Not fired | — | — | — | Oct 7, 2025 | - | |||
| 97210679 | Restock alert for backorder | Closed | Normal | — | bopis | 4h | ●Responded | 5/5 | — | — | Oct 4, 2025 | Oct 7, 2025 | |||
| 76389415 | Order arrived damaged | Solved | Low | — | Chat | gift-cardwholesale | 3h | ●Responded | 2/5 | — | — | Aug 31, 2025 | - | ||
| 48524609 | App login problem | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 95780090 | Lost package follow-up | Solved | Normal | — | Phone | — | 3h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | ||
| 30191586 | Allergic reaction concern | Solved | Normal | — | shade-matchreturns | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 46226400 | Refund not received | Pending | Normal | — | Chat | influencer | - | —Skipped | — | — | — | Aug 4, 2025 | - | ||
| 07562438 | Loyalty points not posting | Solved | High | — | app | 8d 4h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 31321423 | Birthday gift not received | Pending | Normal | — | samplesshade-match | - | —Skipped | — | — | — | Jul 23, 2025 | - | |||
| 33717446 | Wrong shade sent | Closed | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 14, 2025 | ||
| 53807714 | Question about product ingredients | Closed | Normal | — | returnsbopisshade-match | 6h | ●Responded | 4/5 | — | — | Jun 30, 2025 | Jul 1, 2025 | |||
| 19408068 | Cancel subscription / Auto-replenish | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 |