Nadine Gleason
adrianna.lueilwitz@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 88156620Wrong shade sent | May 21, 2026, 10:44 PM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 67064836App login problem | Feb 26, 2026, 5:47 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 99938769Discount code not working | Jan 7, 2026, 5:34 AM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 67572201Influencer code not working | Nov 20, 2025, 7:49 AM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 42996718Price match request | Nov 9, 2025, 6:42 AM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 97210679Restock alert for backorder | Oct 5, 2025, 10:23 AM | ||
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 76389415Order arrived damaged | Sep 1, 2025, 4:11 PM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 53807714Question about product ingredients | Jul 1, 2025, 1:36 AM |