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CustomersMalvina Hoeger

Malvina Hoeger

leonard.damore@gmail.com
Tickets35Responses4
Showing 1 - 4 of 4
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Resolved but only after I escalated. Should not have taken that long.54777536Price match requestMalvina HoegerJulie HodkiewiczMay 26, 2026, 1:26 AM
5/5Got my points credited back for an order I had to cancel. Super easy.20509514Missing items in shipmentMalvina HoegerDr. Mandy McLaughlinMay 15, 2026, 2:58 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.01796880Order arrived damagedMalvina HoegerOscar O'HaraApr 30, 2026, 7:30 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.73767303App login problemMalvina HoegerDr. Mandy McLaughlinDec 6, 2025, 12:46 PM
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Properties

Customer
Name
Malvina Hoeger
Email
leonard.damore@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
5,399
Lifetime spend
1,181
Last purchase
Apr 17, 2026
Skin tone
deep
Foundation shade
66W
Skin concerns
dryness, redness, uneven-texture
Allergies / restrictions
—
Favorite brands
Rare Beauty, Fenty Beauty, Living Proof
YTD spend
1,677
App installed
Yes
App last opened
Apr 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
320
Total orders
54
Preferred category
men's
Tickets
Tickets
35
Last seen
May 18, 2026
Responses
Avg rating
5.50