Stacy Farrell
debra.dare-metz44@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 85894044Item authenticity concern | Stacy Farrell |  Miss Amber Hintz Sr. | Mar 23, 2026, 4:34 PM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 27351213BOPIS pickup not ready | Stacy Farrell |  Steve O'Conner | Feb 24, 2026, 12:09 AM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 16367952App crashes at checkout | Stacy Farrell |  Mr. Lonie Hudson | Jan 27, 2026, 12:26 AM |
| 4/5 | Liked the experience. App could be slightly faster. | 72072343Missing samples in order | Stacy Farrell |  Tommy Kuvalis | Dec 13, 2025, 12:37 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 44066023Refund not received | Stacy Farrell |  Katrina Johns | Dec 12, 2025, 10:11 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 16245639Question about product ingredients | Stacy Farrell |  Mr. Cade Senger | Nov 14, 2025, 8:36 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 37119759Refund not received | Stacy Farrell |  Chaz Renner | Oct 19, 2025, 5:40 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 32736570Loyalty points not posting | Stacy Farrell | Chaz Renner | Sep 7, 2025, 5:24 AM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 64718752Allergic reaction concern | Stacy Farrell |  Vilma Gusikowski | Jun 28, 2025, 7:57 AM |