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CustomersMrs. Glenda Dibbert

Mrs. Glenda Dibbert

annie.reinger@gmail.com
Tickets30Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Customer care actually listened. Refund processed without making me jump through hoops.65648926Refund not receivedMrs. Glenda DibbertJulie HodkiewiczApr 3, 2026, 2:35 PM
5/5Honestly the easiest exchange process I've used at any retailer.93703552Return after 30-day windowMrs. Glenda DibbertMiss Amber Hintz Sr.Feb 2, 2026, 3:01 PM
4/5Easy enough. The shade swap took one extra back-and-forth to confirm.27900816Restock alert for backorderMrs. Glenda DibbertOscar O'HaraJan 29, 2026, 1:24 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.22893370Gift card balance questionMrs. Glenda DibbertMr. Cade SengerDec 28, 2025, 1:05 AM
3/5It's whatever. Got what I needed but no follow-through.96271776Allergic reaction concernMrs. Glenda DibbertJulie HodkiewiczDec 18, 2025, 9:11 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.25964443App crashes at checkoutMrs. Glenda DibbertMr. Skyla TrantowDec 11, 2025, 7:42 AM
4/5Solved my return, just needed a couple of follow-ups to get there.57360119Insider tier issueMrs. Glenda DibbertOscar O'HaraOct 9, 2025, 3:52 PM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.76008334BOPIS order cancelled at storeMrs. Glenda DibbertMr. Skyla TrantowOct 1, 2025, 1:19 AM
7/11It's fine. Nothing makes me actively recommend it though.05514500Influencer code not workingMrs. Glenda DibbertEula McKenzieSep 5, 2025, 6:18 PM
4/5Helpful, but the hold music in the phone queue was rough.91201262Cancel order requestMrs. Glenda DibbertEula McKenzieJun 8, 2025, 7:19 AM
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Properties

Customer
Name
Mrs. Glenda Dibbert
Email
annie.reinger@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
9,214
Lifetime spend
85
Last purchase
May 15, 2026
Skin tone
tan
Foundation shade
43W
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Diptyque, Living Proof, Drunk Elephant
YTD spend
1,894
App installed
—
App last opened
Apr 8, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
480
Total orders
1
Preferred category
makeup
Tickets
Tickets
30
Last seen
May 4, 2026
Responses
Avg rating
4.70