Joan Daugherty
paulette82@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 90981743Cancel order request | May 23, 2026, 10:21 AM | ||
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 01743373Address change after shipping | Mar 18, 2026, 8:35 AM | ||
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 26530481Cancel order request | Nov 22, 2025, 3:26 PM | ||
| 9/11 | The selection, the service, the app — all top tier. | 91212197Wholesale order question | Nov 2, 2025, 10:14 PM | ||
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 36515510Lost package follow-up | Sep 14, 2025, 7:16 AM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 47335801Allergic reaction concern | Aug 23, 2025, 1:56 AM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 73793579Allergic reaction concern | Jul 25, 2025, 2:28 AM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 92315689Birthday gift not received | Jul 9, 2025, 6:32 PM |