Enrique Walter
opal_kemmer32@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 34681996Lost package follow-up | Enrique Walter |  Julie Hodkiewicz | May 1, 2026, 9:38 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 32864008Address change after shipping | Enrique Walter |  Darryl Jacobi | Apr 15, 2026, 12:58 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 80128503Discount code not working | Enrique Walter |  Mr. Cade Senger | Apr 8, 2026, 5:06 PM |
| 5/5 | I want a true virtual Beauty Advisor consultation built in. | 48357862BOPIS order cancelled at store | Enrique Walter |  Amely Pacocha | Feb 14, 2026, 9:50 AM |
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 59930691Pro discount enrollment | Enrique Walter |  Faith Hilll | Feb 13, 2026, 11:37 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 99362400Gift card balance question | Enrique Walter | Mr. Cade Senger | Dec 28, 2025, 11:53 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 78301098Cancel subscription / Auto-replenish | Enrique Walter |  Eula McKenzie | Oct 16, 2025, 3:31 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 08111572Gift card balance question | Enrique Walter | Darryl Jacobi | Sep 20, 2025, 6:21 PM |
| 4/5 | Make the chat agents actually empowered to make refund decisions. | 23469629Gift card balance question | Enrique Walter |  Garth Dooley | Sep 15, 2025, 10:30 AM |
| 1/5 | Reward longtime customers more meaningfully. | 28045265Cancel order request | Enrique Walter |  Tommy Kuvalis | Jun 28, 2025, 12:46 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 29420742Shipping cost question | Enrique Walter |  Katrina Johns | Jun 14, 2025, 5:52 AM |