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CustomersMr. Tom Barton

Mr. Tom Barton

lafayette_renner@yahoo.com
Tickets46Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Easy chat experience. Captcha at the start was annoying.53512161Shipping cost questionMr. Tom BartonMr. Skyla TrantowMay 10, 2026, 1:04 AM
2/5Took five emails and three chats to get my points credited.93780140BOPIS pickup not readyMr. Tom BartonMr. Cade SengerApr 20, 2026, 11:49 AM
2/5Felt like I was talking to a script. Same response three times.99796250Influencer code not workingMr. Tom BartonVilma GusikowskiJan 29, 2026, 1:19 AM
5/5Quick, kind, and they actually solved my problem on the first message.71345995Discount code not workingMr. Tom BartonVilma GusikowskiOct 26, 2025, 4:58 AM
9/11Already referred three friends. They all love it too.19766496Lost package follow-upMr. Tom BartonTommy KuvalisOct 5, 2025, 4:10 PM
5/5Loved that they followed up two days later to make sure the replacement arrived.19297233Insider tier issueMr. Tom BartonMr. Lonie HudsonSep 27, 2025, 12:59 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.19879277Gift card balance questionMr. Tom BartonAmely PacochaAug 28, 2025, 7:47 PM
5/5Got my missing samples shipped out the same day. Thank you!87171358App login problemMr. Tom BartonTommy KuvalisJun 25, 2025, 10:00 PM
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Properties

Customer
Name
Mr. Tom Barton
Email
lafayette_renner@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
10,851
Lifetime spend
8,911
Last purchase
Mar 2, 2026
Skin tone
fair
Foundation shade
58W
Skin concerns
fine-lines
Allergies / restrictions
—
Favorite brands
—
YTD spend
1,465
App installed
Yes
App last opened
May 13, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
320
Total orders
—
Preferred category
makeup
Tickets
Tickets
46
Last seen
May 21, 2026
Responses
Avg rating
4.63