Mr. Tom Barton
lafayette_renner@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69699014 | Influencer code not working | Solved | Normal | Mr. Tom Barton | — |  Ignatius Cummerata | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 41746792 | Klarna / Afterpay split issue | Pending | Normal | Mr. Tom Barton | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 53512161 | Shipping cost question | Closed | Normal | Mr. Tom Barton | — |  Mr. Skyla Trantow | Phone | — | 5h | ●Responded | 4/5 | — | — | May 9, 2026 | May 15, 2026 |
| 32911752 | Cancel order request | Pending | High | Mr. Tom Barton | — |  Miss Amber Hintz Sr. | Chat | appvip | - | —Skipped | — | — | — | May 7, 2026 | - |
| 37725623 | Shipping cost question | Solved | High | Mr. Tom Barton | — |  Mr. Cade Senger | Chat | returns | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 93780140 | BOPIS pickup not ready | Solved | Normal | Mr. Tom Barton | — | Mr. Cade Senger | fragrancedamaged | 9d 22h | ●Responded | 2/5 | — | — | Apr 8, 2026 | - | |
| 74761882 | BOPIS pickup not ready | Solved | Normal | Mr. Tom Barton | — |  Leonard Waters-Howell | Social | vipsamples | 2d 7h | ⊘Not fired | — | — | — | Apr 2, 2026 | - |
| 76911014 | Discount code not working | Solved | Normal | Mr. Tom Barton | — |  Steve O'Conner | Social | — | 1d 8h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 88683136 | BOPIS order cancelled at store | Solved | Normal | Mr. Tom Barton | — |  Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 78121154 | Shipping cost question | Closed | Normal | Mr. Tom Barton | — |  Oscar O'Hara | Chat | — | 11h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 03908304 | Price match request | Solved | Normal | Mr. Tom Barton | — |  Vilma Gusikowski | Chat | — | 5d 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 59230726 | Lost package follow-up | Solved | Low | Mr. Tom Barton | — | Vilma Gusikowski | damagedshade-matchreturns | 2d 11h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 49154592 | Store experience feedback | Solved | Normal | Mr. Tom Barton | — | Katrina Johns | Chat | returnsshade-matchvip | 12h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 86223948 | Refund not received | Solved | Normal | Mr. Tom Barton | — |  Kaela Friesen | Chat | loyalty | 20h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 27348070 | Cancel subscription / Auto-replenish | Closed | High | Mr. Tom Barton | — | Mr. Skyla Trantow | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 |
| 99796250 | Influencer code not working | Solved | Urgent | Mr. Tom Barton | — | Vilma Gusikowski | Chat | — | 20h | ●Responded | 2/5 | — | — | Jan 27, 2026 | - |
| 08939267 | App login problem | Solved | Normal | Mr. Tom Barton | — |  Jacklyn Dare | vip | 4h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 40393764 | Allergic reaction concern | Solved | Normal | Mr. Tom Barton | — |  Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 41671459 | Where is my order? | Closed | Normal | Mr. Tom Barton | — | Vilma Gusikowski | shade-match | 1h | ⊘Not fired | — | — | — | Nov 12, 2025 | Nov 18, 2025 | |
| 48566911 | Loyalty points not posting | Closed | Normal | Mr. Tom Barton | — |  Yazmin Jast | Social | — | 9h | ⊘Not fired | — | — | — | Nov 11, 2025 | Nov 12, 2025 |
| 51192465 | Refund not received | Solved | Normal | Mr. Tom Barton | — |  Dr. Mandy McLaughlin | bopis | 12h | ⊘Not fired | — | — | — | Nov 8, 2025 | - | |
| 23236334 | Refund not received | Solved | Normal | Mr. Tom Barton | — | Steve O'Conner | shippinggift-card | 9h | ⊘Not fired | — | — | — | Oct 26, 2025 | - | |
| 71345995 | Discount code not working | Solved | Normal | Mr. Tom Barton | — | Vilma Gusikowski | Chat | wholesale | 5h | ●Responded | 5/5 | — | — | Oct 25, 2025 | - |
| 19766496 | Lost package follow-up | Solved | Low | Mr. Tom Barton | — | Tommy Kuvalis | gift-card | 20h | ●Responded | 9/11 | — | — | Oct 4, 2025 | - | |
| 19297233 | Insider tier issue | Solved | Low | Mr. Tom Barton | — |  Mr. Lonie Hudson | gift-cardreturns | 5h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | |
| 51205649 | Missing items in shipment | Closed | Urgent | Mr. Tom Barton | — | Miss Amber Hintz Sr. | shippinggift-cardbopis | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 11, 2025 | |
| 19879277 | Gift card balance question | Solved | Normal | Mr. Tom Barton | — |  Amely Pacocha | — | 1h | ●Responded | 5/5 | — | — | Aug 27, 2025 | - | |
| 02084810 | Order arrived damaged | Solved | Normal | Mr. Tom Barton | — | Katrina Johns | Chat | refundshippingfragrance | 9h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 08644682 | Loyalty points not posting | Solved | Normal | Mr. Tom Barton | — | Mr. Cade Senger | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - |
| 30107164 | Missing items in shipment | Solved | Normal | Mr. Tom Barton | — | Oscar O'Hara | appsamples | 15h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 26398092 | Gift card balance question | Solved | Normal | Mr. Tom Barton | — |  Garth Dooley | Social | gift-cardloyaltyrefund | 4h | ⊘Not fired | — | — | — | Aug 4, 2025 | - |
| 19546796 | Item authenticity concern | Solved | Normal | Mr. Tom Barton | — |  Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 98411698 | Loyalty points not posting | Solved | Normal | Mr. Tom Barton | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 21001590 | Missing samples in order | Solved | Low | Mr. Tom Barton | — | Kaela Friesen | Chat | bopisshade-match | 19h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 98240109 | Allergic reaction concern | Solved | Normal | Mr. Tom Barton | — |  Faith Hilll | Phone | shade-matchfragrance | 14h | ⊘Not fired | — | — | — | Jul 27, 2025 | - |
| 80650540 | Store experience feedback | Solved | Low | Mr. Tom Barton | — | Amely Pacocha | Phone | — | 5h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 52570572 | Cancel order request | Solved | Low | Mr. Tom Barton | — | Faith Hilll | Chat | bopisgift-cardapp | 4h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 81449818 | Lost package follow-up | Solved | High | Mr. Tom Barton | — | Leonard Waters-Howell | Chat | wholesale | 3h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 30072081 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Tom Barton | — | Dr. Mandy McLaughlin | fragrancereturnsrefund | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 87171358 | App login problem | Solved | Normal | Mr. Tom Barton | — | Tommy Kuvalis | returns | 5h | ●Responded | 5/5 | — | — | Jun 24, 2025 | - | |
| 70873124 | Cancel subscription / Auto-replenish | Open | High | Mr. Tom Barton | — | Faith Hilll | Social | — | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 21260054 | Influencer code not working | Closed | Normal | Mr. Tom Barton | — | Kip Schroeder IV | wholesalereturnsbopis | 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 14, 2025 | |
| 11131874 | BOPIS pickup not ready | Solved | Normal | Mr. Tom Barton | — | Kaela Friesen | — | 2h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 56744793 | Item authenticity concern | Open | Normal | Mr. Tom Barton | — | Garth Dooley | Phone | refundshade-matchwholesale | - | —Skipped | — | — | — | May 30, 2025 | - |
| 80231398 | Klarna / Afterpay split issue | Open | Normal | Mr. Tom Barton | — | Amely Pacocha | gift-card | - | —Skipped | — | — | — | May 26, 2025 | - | |
| 02638213 | Question about product ingredients | Closed | High | Mr. Tom Barton | — |  Chaz Renner | Chat | — | 22h | ⊘Not fired | — | — | — | May 25, 2025 | May 29, 2025 |