Mrs. Royce Kuphal
jill.kovacek28@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 24027964Item authenticity concern | Mrs. Royce Kuphal |  Mr. Lonie Hudson | Mar 22, 2026, 8:23 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 70054295App crashes at checkout | Mrs. Royce Kuphal |  Vilma Gusikowski | Mar 19, 2026, 3:12 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 91812777Loyalty points not posting | Mrs. Royce Kuphal |  Mr. Skyla Trantow | Mar 15, 2026, 6:55 PM |
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 46325822Influencer code not working | Mrs. Royce Kuphal |  Garth Dooley | Feb 4, 2026, 10:40 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 15261662Allergic reaction concern | Mrs. Royce Kuphal |  Julie Hodkiewicz | Nov 18, 2025, 10:26 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 86119068Shipping cost question | Mrs. Royce Kuphal | Mr. Skyla Trantow | Oct 20, 2025, 12:52 AM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 10902051Store experience feedback | Mrs. Royce Kuphal |  Darryl Jacobi | Sep 25, 2025, 2:49 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 59342822Cancel subscription / Auto-replenish | Mrs. Royce Kuphal |  Chaz Renner | Aug 21, 2025, 4:39 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 04001932Question about product ingredients | Mrs. Royce Kuphal | Darryl Jacobi | May 25, 2025, 8:51 AM |