Pam Carter
jon38@yahoo.com
Showing 1 - 5 of 5
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 02639303Cancel order request | Pam Carter |  Chaz Renner | Feb 8, 2026, 4:27 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 87951433Discount code not working | Pam Carter |  Steve O'Conner | Jul 29, 2025, 7:50 AM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 99724506Loyalty points not posting | Pam Carter |  Mr. Skyla Trantow | Jul 21, 2025, 9:24 AM |
| 1/5 | Had to file a chargeback because customer service couldn't process my refund. | 40363251Allergic reaction concern | Pam Carter |  Vilma Gusikowski | Jun 20, 2025, 4:52 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 00794540Foundation match help | Pam Carter |  Oscar O'Hara | May 31, 2025, 2:28 AM |