Aliyah Huel IV
violet_ernser@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Won't recommend until the basics are fixed. | 16305400Gift card balance question | Mar 17, 2026, 4:33 AM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 45713324Birthday gift not received | Feb 16, 2026, 1:35 PM | ||
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 98004707App crashes at checkout | Dec 30, 2025, 2:03 PM | ||
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 50144491Klarna / Afterpay split issue | Dec 23, 2025, 5:17 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 93215766Insider tier issue | Oct 29, 2025, 10:42 AM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 04329412Cancel order request | Oct 19, 2025, 3:36 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 37786785Foundation match help | Oct 12, 2025, 5:44 PM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 95102388Gift card balance question | Oct 8, 2025, 8:59 AM | ||
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 05789049Address change after shipping | Jul 10, 2025, 5:37 PM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 54772101Return after 30-day window | Jul 4, 2025, 8:51 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 81646877Question about product ingredients | Jun 10, 2025, 9:30 PM |