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CustomersAliyah Huel IV

Aliyah Huel IV

violet_ernser@hotmail.com
Tickets38Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
4/11Won't recommend until the basics are fixed.16305400Gift card balance questionAliyah Huel IVJulie HodkiewiczMar 17, 2026, 4:33 AM
5/5The personalization quiz is genuinely helpful, not just a marketing gimmick.45713324Birthday gift not receivedAliyah Huel IVMiss Amber Hintz Sr.Feb 16, 2026, 1:35 PM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.98004707App crashes at checkoutAliyah Huel IVMr. Skyla TrantowDec 30, 2025, 2:03 PM
3/5Took two chats to get the issue solved. Each agent gave me different info.50144491Klarna / Afterpay split issueAliyah Huel IVGarth DooleyDec 23, 2025, 5:17 PM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.93215766Insider tier issueAliyah Huel IVMiss Amber Hintz Sr.Oct 29, 2025, 10:42 AM
3/5Issue resolved. Process felt clunky on their end.04329412Cancel order requestAliyah Huel IVMiss Amber Hintz Sr.Oct 19, 2025, 3:36 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.37786785Foundation match helpAliyah Huel IVJulie HodkiewiczOct 12, 2025, 5:44 PM
5/5Returned my serum no questions asked, refund hit my card the next day.95102388Gift card balance questionAliyah Huel IVMr. Cade SengerOct 8, 2025, 8:59 AM
3/5Average. Got a partial refund instead of full and didn't really get why.05789049Address change after shippingAliyah Huel IVKatrina JohnsJul 10, 2025, 5:37 PM
3/5Got my points back but the agent forgot to ship the replacement.54772101Return after 30-day windowAliyah Huel IVVilma GusikowskiJul 4, 2025, 8:51 AM
9/11Already referred three friends. They all love it too.81646877Question about product ingredientsAliyah Huel IVMr. Lonie HudsonJun 10, 2025, 9:30 PM
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Properties

Customer
Name
Aliyah Huel IV
Email
violet_ernser@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
1,482
Lifetime spend
2,799
Last purchase
Mar 16, 2026
Skin tone
medium
Foundation shade
53W
Skin concerns
dullness, dryness, acne
Allergies / restrictions
latex-allergy, sulfate-free
Favorite brands
Diptyque
YTD spend
2,847
App installed
—
App last opened
May 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
78
Total orders
1
Preferred category
skincare
Tickets
Tickets
38
Last seen
May 12, 2026
Responses
Avg rating
4.09