Kaleigh Roob
rudy.cronin28@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 25271309Cancel order request | May 12, 2026, 9:28 AM | ||
| 1/11 | Had a terrible refund experience. Would steer friends elsewhere. | 04021232Address change after shipping | Feb 13, 2026, 7:40 AM | ||
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 49850931Klarna / Afterpay split issue | Jan 18, 2026, 3:23 PM | ||
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 62610410Wholesale order question | Dec 28, 2025, 2:08 AM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 93810433Insider tier issue | Dec 17, 2025, 2:38 PM | ||
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 17030732BOPIS pickup not ready | Oct 5, 2025, 10:32 AM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 16536716Missing items in shipment | Jun 14, 2025, 8:49 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 97916051Question about product ingredients | May 30, 2025, 5:09 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 92821130Where is my order? | May 29, 2025, 12:22 AM |