Mr. Felipe O'Conner
shane_ernser@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 49507313Order arrived damaged | Mr. Felipe O'Conner |  Eula McKenzie | May 5, 2026, 3:34 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 74232347Cancel order request | Mr. Felipe O'Conner |  Miss Amber Hintz Sr. | Apr 1, 2026, 7:15 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 30211627App crashes at checkout | Mr. Felipe O'Conner |  Julie Hodkiewicz | Feb 23, 2026, 11:57 PM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 67633611Price match request | Mr. Felipe O'Conner |  Chaz Renner | Feb 20, 2026, 9:50 PM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 81333813Gift card balance question | Mr. Felipe O'Conner | Eula McKenzie | Jan 31, 2026, 5:25 AM |
| 7/11 | Generally good. A few things could be better but no complaints. | 62244585Address change after shipping | Mr. Felipe O'Conner | Julie Hodkiewicz | Jan 4, 2026, 10:22 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 80523586Cancel subscription / Auto-replenish | Mr. Felipe O'Conner |  Katrina Johns | Sep 4, 2025, 1:59 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 75827262Wholesale order question | Mr. Felipe O'Conner |  Mr. Skyla Trantow | Aug 20, 2025, 7:35 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 90644416Loyalty points not posting | Mr. Felipe O'Conner |  Dr. Mandy McLaughlin | Aug 12, 2025, 6:08 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 88439082Insider tier issue | Mr. Felipe O'Conner | Chaz Renner | Jul 29, 2025, 7:19 AM |
| 5/5 | Better samples program — let me actually pick what I want to try. | 16023638Item authenticity concern | Mr. Felipe O'Conner |  Faith Hilll | Jul 16, 2025, 5:12 PM |