Willard Nicolas
rick.schmeler@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Generally good. A few things could be better but no complaints. | 87012603Pro discount enrollment | Willard Nicolas |  Amely Pacocha | Apr 7, 2026, 3:59 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 43519690Foundation match help | Willard Nicolas |  Dr. Mandy McLaughlin | Feb 28, 2026, 2:22 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 93341937Cancel subscription / Auto-replenish | Willard Nicolas | Dr. Mandy McLaughlin | Feb 18, 2026, 5:39 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 96550149Price match request | Willard Nicolas |  Mr. Lonie Hudson | Jan 14, 2026, 1:59 AM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 83153264Insider tier issue | Willard Nicolas | Mr. Lonie Hudson | Jan 7, 2026, 11:26 AM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 33614342Wholesale order question | Willard Nicolas |  Garth Dooley | Dec 21, 2025, 10:28 AM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 58791942Lost package follow-up | Willard Nicolas | Dr. Mandy McLaughlin | Dec 10, 2025, 12:17 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 22072367Missing items in shipment | Willard Nicolas |  Darryl Jacobi | Nov 14, 2025, 12:31 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 94538634Item authenticity concern | Willard Nicolas |  Katrina Johns | Nov 13, 2025, 7:22 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 44490199Wholesale order question | Willard Nicolas | Amely Pacocha | Oct 16, 2025, 9:48 AM |
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 06210182Klarna / Afterpay split issue | Willard Nicolas |  Steve O'Conner | Oct 10, 2025, 3:15 PM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 21030558Cancel subscription / Auto-replenish | Willard Nicolas | Katrina Johns | Oct 2, 2025, 8:44 PM |