Lula Mraz
alvah56@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | I shop here for some categories, not others. | 63022484Missing items in shipment | Lula Mraz |  Miss Amber Hintz Sr. | Apr 26, 2026, 9:55 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 54358132Refund not received | Lula Mraz |  Lily Raynor | Apr 24, 2026, 10:22 PM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 11127621BOPIS pickup not ready | Lula Mraz |  Tommy Kuvalis | Mar 15, 2026, 9:08 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 01343770App crashes at checkout | Lula Mraz |  Garth Dooley | Feb 20, 2026, 4:23 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 47996705App login problem | Lula Mraz | Miss Amber Hintz Sr. | Oct 13, 2025, 9:29 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 48120651BOPIS order cancelled at store | Lula Mraz |  Steve O'Conner | Aug 29, 2025, 6:13 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 12358526Foundation match help | Lula Mraz |  Chaz Renner | Jul 13, 2025, 2:37 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 77410136Foundation match help | Lula Mraz |  Katrina Johns | May 31, 2025, 7:30 AM |