Lula Mraz
alvah56@gmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63022484 | Missing items in shipment | Solved | Normal | Lula Mraz | — |  Miss Amber Hintz Sr. | Chat | gift-cardshade-matchshipping | 3h | ●Responded | 7/11 | — | — | Apr 24, 2026 | - |
| 54358132 | Refund not received | Closed | Low | Lula Mraz | — |  Lily Raynor | Chat | loyalty | 7h | ●Responded | 4/5 | — | — | Apr 23, 2026 | Apr 24, 2026 |
| 45866311 | App login problem | Solved | Normal | Lula Mraz | — |  Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 43670885 | BOPIS pickup not ready | Closed | Normal | Lula Mraz | — |  Kaela Friesen | Chat | wholesaledamaged | 4h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 |
| 11127621 | BOPIS pickup not ready | Solved | High | Lula Mraz | — |  Tommy Kuvalis | fragranceinfluencerwholesale | 17h | ●Responded | 1/5 | — | — | Mar 13, 2026 | - | |
| 22982033 | Discount code not working | Closed | High | Lula Mraz | — | Tommy Kuvalis | shippinginfluencer | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 14, 2026 | |
| 01343770 | App crashes at checkout | Closed | Normal | Lula Mraz | — |  Garth Dooley | returns | 15h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 25, 2026 | |
| 16347483 | Discount code not working | Solved | High | Lula Mraz | — | Garth Dooley | Chat | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 20973165 | App login problem | Solved | High | Lula Mraz | — |  Mr. Cade Senger | Chat | gift-carddamagedvip | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 84068501 | Discount code not working | Solved | Normal | Lula Mraz | — |  Chaz Renner | samples | 2d 2h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 10127934 | Klarna / Afterpay split issue | Solved | Low | Lula Mraz | — |  Julie Hodkiewicz | bopisloyalty | 5h | ⊘Not fired | — | — | — | Jan 5, 2026 | - | |
| 02756134 | Where is my order? | Solved | Normal | Lula Mraz | — |  Jacklyn Dare | Chat | gift-cardreturns | 17h | ⊘Not fired | — | — | — | Jan 3, 2026 | - |
| 02964801 | Cancel order request | Solved | Normal | Lula Mraz | — |  Steve O'Conner | Chat | vip | 6h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 37724249 | Where is my order? | Open | Low | Lula Mraz | — |  Dr. Mandy McLaughlin | influencerwholesale | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 08073537 | Address change after shipping | Solved | Normal | Lula Mraz | — |  Yazmin Jast | Phone | samplesrefund | 7d 14h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 31634441 | Cancel subscription / Auto-replenish | Open | Normal | Lula Mraz | — |  Amely Pacocha | Chat | vip | - | —Skipped | — | — | — | Nov 10, 2025 | - |
| 69153415 | Restock alert for backorder | Open | Normal | Lula Mraz | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 47996705 | App login problem | Solved | Normal | Lula Mraz | — | Miss Amber Hintz Sr. | bopis | 21h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - | |
| 13616006 | App crashes at checkout | Solved | Normal | Lula Mraz | — |  Ignatius Cummerata | — | 14h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 92446636 | Where is my order? | Solved | High | Lula Mraz | — | Lily Raynor | wholesalegift-card | 1h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 51545036 | App login problem | Solved | High | Lula Mraz | — | Chaz Renner | — | 1d 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 54639096 | Insider tier issue | Closed | High | Lula Mraz | — |  Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 11, 2025 | |
| 48120651 | BOPIS order cancelled at store | Solved | Low | Lula Mraz | — | Steve O'Conner | Chat | — | 1d 17h | ●Responded | 3/5 | — | — | Aug 27, 2025 | - |
| 73716563 | Price match request | Pending | High | Lula Mraz | — |  Vilma Gusikowski | gift-card | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 50908075 | Discount code not working | Solved | Low | Lula Mraz | — | Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |
| 03370667 | Foundation match help | Closed | Normal | Lula Mraz | — | Dr. Mandy McLaughlin | influencersamples | 5h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 12358526 | Foundation match help | Closed | Low | Lula Mraz | — | Chaz Renner | wholesaleloyalty | 14h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 15, 2025 | |
| 32673740 | Question about product ingredients | Solved | Normal | Lula Mraz | — |  Kip Schroeder IV | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 79596132 | Klarna / Afterpay split issue | Solved | Normal | Lula Mraz | — | Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 77410136 | Foundation match help | Closed | Low | Lula Mraz | — |  Katrina Johns | Phone | damaged | 2h | ●Responded | 4/5 | — | — | May 29, 2025 | Jun 5, 2025 |
| 33720657 | Cancel subscription / Auto-replenish | Closed | Low | Lula Mraz | — |  Darryl Jacobi | Chat | — | 15h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 05721226 | Shipping cost question | Solved | High | Lula Mraz | — | Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |
| 68360931 | Return after 30-day window | Solved | Normal | Lula Mraz | — | Jacklyn Dare | Chat | damagedappbopis | 4d 16h | ○Sent, no reply | — | — | — | May 24, 2025 | - |