Alejandro Bednar
joanie.stokes57@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 20232433Insider tier issue | Alejandro Bednar |  Leonard Waters-Howell | May 4, 2026, 5:14 PM |
| 10/11 | The selection, the service, the app — all top tier. | 46923196Wholesale order question | Alejandro Bednar |  Oscar O'Hara | Apr 28, 2026, 7:31 PM |
| 10/11 | The selection, the service, the app — all top tier. | 28172793Store experience feedback | Alejandro Bednar |  Dr. Mandy McLaughlin | Mar 12, 2026, 4:09 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 47866248Discount code not working | Alejandro Bednar |  Darryl Jacobi | Nov 19, 2025, 9:12 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 16378752Refund not received | Alejandro Bednar | Darryl Jacobi | Oct 18, 2025, 3:04 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 52314752Return after 30-day window | Alejandro Bednar |  Katrina Johns | Oct 11, 2025, 8:01 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 33516054Wholesale order question | Alejandro Bednar |  Chaz Renner | Sep 18, 2025, 7:21 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 32092119Pro discount enrollment | Alejandro Bednar |  Tommy Kuvalis | Aug 30, 2025, 12:16 AM |
| 5/5 | Better packaging — less plastic. | 57329679Birthday gift not received | Alejandro Bednar |  Steve O'Conner | Aug 8, 2025, 9:29 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 85743846Wholesale order question | Alejandro Bednar | Tommy Kuvalis | Jul 27, 2025, 4:29 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 76320493App crashes at checkout | Alejandro Bednar | Steve O'Conner | Jun 23, 2025, 6:24 AM |