Mr. Keon Schuster
dillon.lowe@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 34396514Cancel order request | Mr. Keon Schuster |  Miss Amber Hintz Sr. | Apr 23, 2026, 6:40 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 44904941Wrong shade sent | Mr. Keon Schuster | Miss Amber Hintz Sr. | Mar 11, 2026, 8:37 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 85240449Missing items in shipment | Mr. Keon Schuster |  Vilma Gusikowski | Nov 30, 2025, 4:58 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 82091334Allergic reaction concern | Mr. Keon Schuster |  Kaela Friesen | Nov 1, 2025, 12:58 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 42239574Refund not received | Mr. Keon Schuster |  Mr. Cade Senger | Sep 8, 2025, 6:01 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 54316277App crashes at checkout | Mr. Keon Schuster |  Chaz Renner | Jul 2, 2025, 6:19 AM |
| 10/11 | Already referred three friends. They all love it too. | 25399080BOPIS order cancelled at store | Mr. Keon Schuster | Miss Amber Hintz Sr. | Jun 23, 2025, 5:44 AM |