Ms. Josefina Collins
ernest92@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 70346983Loyalty points not posting | Ms. Josefina Collins |  Garth Dooley | May 21, 2026, 10:10 AM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 11428693Missing items in shipment | Ms. Josefina Collins |  Katrina Johns | Apr 23, 2026, 12:12 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 38045441App crashes at checkout | Ms. Josefina Collins |  Vilma Gusikowski | Apr 20, 2026, 12:35 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 41373542Wholesale order question | Ms. Josefina Collins |  Faith Hilll | Mar 23, 2026, 3:21 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 04681485Cancel order request | Ms. Josefina Collins |  Mr. Lonie Hudson | Mar 16, 2026, 3:34 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 03467826Cancel subscription / Auto-replenish | Ms. Josefina Collins |  Julie Hodkiewicz | Dec 10, 2025, 11:43 PM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 62357394BOPIS pickup not ready | Ms. Josefina Collins |  Darryl Jacobi | Oct 29, 2025, 2:57 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 03258314Insider tier issue | Ms. Josefina Collins | Mr. Lonie Hudson | Sep 7, 2025, 6:55 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 49793230Birthday gift not received | Ms. Josefina Collins |  Mr. Skyla Trantow | Jun 11, 2025, 6:59 PM |