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3/5

csat response·Mar 20, 2026, 9:57 AM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Follow-throughof 5 options
Tell us more about your experience
“Got my points back but the agent forgot to ship the replacement.”

Properties

Response
Rating
3/5
Comment
Got my points back but the agent forgot to ship the replacement.
Responded
Mar 20, 2026, 9:57 AM
Ticket
Ticket
72529148Address change after shipping
Customer
Customer
Connie Wuckert
Team member
Team member
Leonard Waters-Howell