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4/5

csat response·Feb 11, 2026, 5:28 PM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
Product knowledgeFollow-throughResponse speedof 5 options
Tell us more about your experience
“Got my refund eventually. Communication could have been a touch clearer.”

Properties

Response
Rating
4/5
Comment
Got my refund eventually. Communication could have been a touch clearer.
Responded
Feb 11, 2026, 5:28 PM
Ticket
Ticket
93671724Discount code not working
Customer
Customer
Jazmyne Anderson
Team member
Team member
Kaela Friesen