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2/5

csat response·Dec 23, 2025, 5:23 AM

Survey answers

How satisfied were you with how we handled your request?
2/5
Where did we do well?
Follow-throughProduct knowledgeof 5 options
Tell us more about your experience
“Agent didn't actually solve the issue, just told me to wait.”

Properties

Response
Rating
2/5
Comment
Agent didn't actually solve the issue, just told me to wait.
Responded
Dec 23, 2025, 5:23 AM
Ticket
Ticket
91463449App login problem
Customer
Customer
Roy Cronin
Team member
Team member
Eula McKenzie