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3/5

csat response·Feb 3, 2026, 6:05 PM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Follow-throughof 5 options
Tell us more about your experience
“The chat agent was clearly juggling other conversations. Felt impersonal.”

Properties

Response
Rating
3/5
Comment
The chat agent was clearly juggling other conversations. Felt impersonal.
Responded
Feb 3, 2026, 6:05 PM
Ticket
Ticket
83199591Loyalty points not posting
Customer
Customer
Dr. Doreen Rogahn
Team member
Team member
Mr. Eliza Gerhold IV