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4/5

csat response·Feb 2, 2026, 12:46 PM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
Friendlinessof 5 options
Tell us more about your experience
“Mostly happy. Replacement product was sent but in the wrong shade initially.”

Properties

Response
Rating
4/5
Comment
Mostly happy. Replacement product was sent but in the wrong shade initially.
Responded
Feb 2, 2026, 12:46 PM
Ticket
Ticket
40566801Item authenticity concern
Customer
Customer
Randolph Littel
Team member
Team member
Darryl Jacobi